1. About this policy
This policy explains how Periscope Digital Group Pty Ltd (ABN 27 620 864 093) ("PeriscoPe", "we", "us") collects, uses, shares and protects personal information when you visit thisisperiscope.com, contact us or work with us.
We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. By using our website, you acknowledge this policy.
"Personal information" means information or an opinion about an identified individual, or an individual who is reasonably identifiable.
2. What we collect
We only collect what we need to respond to you, deliver our services and run our website.
- Details you give us. When you fill in our Work with us form or email us, we collect your first and last name, email address, company, and what you tell us you're looking to achieve.
- Client and supplier details. If you work with us, we collect business contact details and the information needed to deliver and invoice our services.
- Website usage. We collect information about how you use our site, such as pages viewed, time on page, referring site, approximate location (city or region), device, browser and IP address. See section 3.
- Job applications. If you send us a CV or apply for a role, we collect the information you provide.
We don't intentionally collect sensitive information, such as health information or racial or ethnic origin. Please don't include it in messages to us.
You can contact us without giving your name, but we'll need an email address to reply.
3. Cookies, analytics and embedded content
We collect most information directly from you. Some is collected automatically when you use our site:
- Google Analytics 4. We use Google Analytics to understand how people find and use our site, and to measure enquiries submitted through our form. It uses cookies and collects the usage information listed in section 2. Google processes this information on our behalf. You can opt out with the Google Analytics opt-out browser add-on or by blocking cookies in your browser.
- Embedded videos. Some pages include videos hosted by Vimeo. When you play one, Vimeo may set cookies and collect information under its own privacy policy.
- Embedded map. Our Work with us page shows our office locations on an embedded Google Map. When the page loads, Google may set cookies and collect information such as your IP address, under its own privacy policy.
- Your display preferences. We store your light or dark theme choice in your browser's local storage. It stays on your device and isn't sent to us.
- Security. Our servers record your IP address when you submit a form, so we can block spam and abuse.
We don't use advertising or remarketing cookies on our website, and we don't sell your personal information.
You can set your browser to refuse cookies. The site will still work, but we won't be able to measure your visit.
4. How we use and share it
We use your personal information to:
- reply to your enquiry and talk with you about our services
- prepare proposals, deliver work and manage our client and supplier relationships
- improve our website and measure how well it works
- keep our website and systems secure
- consider job applications
- meet our legal, tax and accounting obligations
We share personal information only with people who need it for these purposes:
| Who | Why |
|---|---|
| Google (Workspace and Analytics) | Email, file storage and website analytics |
| Render | Hosting our website and the service that sends form submissions |
| Vimeo | Playing embedded videos |
| Professional advisers | Accounting, legal and insurance |
| Government or law enforcement | When the law requires or allows it |
Our service providers may only use your information to provide their services to us. With your agreement, we may also share your details with partner studios when they are working with us on your project.
5. Overseas storage, security and retention
Overseas. Some of our service providers store or process information outside Australia, mainly in the United States and other countries where Google, Render and Vimeo run data centres. We choose providers with strong security and privacy practices and take reasonable steps to make sure they handle your information in line with the Australian Privacy Principles.
Security. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access or disclosure. Our site runs over HTTPS. Access to our systems is limited to the people who need it and protected by multi-factor authentication. No system is completely secure, so we can't guarantee the security of information sent to us online.
Retention. We keep personal information only as long as we need it for the purposes in this policy, or as long as the law requires (for example, financial records for seven years). Enquiries that don't lead to work are deleted after 2 years. When we no longer need information, we delete it or de-identify it.
Data breaches. If a data breach is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner as the Notifiable Data Breaches scheme requires.
Automated decisions. We don't use your personal information to make decisions about you by computer alone.
6. Your choices, access and complaints
Access and correction. You can ask to see the personal information we hold about you, or ask us to correct it. We'll respond within 30 days. We may need to confirm your identity first, and in limited cases the law lets us refuse. If we do, we'll tell you why.
Complaints. If you're concerned about how we've handled your personal information, contact us first. We'll respond within 30 days. If you're not satisfied, you can complain to the Office of the Australian Information Commissioner (phone 1300 363 992).
Contact us
Privacy enquiries
PeriscoPe
1/76 Township Drive, Burleigh Heads QLD 4220
hello@thisisperiscope.com
Changes to this policy. We may update this policy from time to time. The current version is always on this page.
Last updated: 12 October 2026